Refund Policy


The ingredients used by Essential Radiance Aesthetics are handmade products and carefully made to ensure the highest quality results. Due to the diligent nature of our products and the industrial production, they are non-refundable and all sales are final. Before use of the products, please review the ingredients to avoid any allergies or sensitivities.  

You can always contact us for any question or concerns


Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Please submit proof of damage to


Lost or Stolen Packages

If your order has been confirmed via UPS delivered and you have not received your package, please contact us via email


Return and Exchanges 

We do not accept returns nor exchanges